Refund policy

Refunds: If you cancel at least 1 hour before the scheduled start time, your entry qualifies for a refund. Eligible refunds are processed automatically and returned to the original payment method within 24 hours.

Player cancellation

Organiser cancellation

If the organiser cancels the event, paid entries are refunded back to the original payment method where possible.

How to cancel

Use the Check entry / Profile page (you’ll need your Entry ID).

Need help?

If you need support, contact us with your Entry ID and event name.

Support: Showtimecompetitions@gmail.com
Organiser: ShowtimeCompetitions • Registration fees are administrative service fees (not wagers or bets). Prizes (if offered) are awarded manually by the organiser after results verification. Games/results are hosted on Lichess. Not affiliated with or endorsed by Lichess.org.
<p><strong>Minimum players & automatic refunds</strong><br> This event requires a minimum number of paid entries to run. If the minimum is not reached by <strong>10 minutes before the scheduled start time</strong>, the event will be cancelled and <strong>all paid entries will be refunded automatically</strong> to the original payment method. Refunds may take a few days to appear depending on your bank/card provider.</p>